If Something is Not Interactive, it is Broken

All devices need to interact. If a thing does not interact it will be considered broken. Over the past few years I’ve been collecting stories of what it is like to grow up in the digital age. As an example, one of my friends had a young daughter under five years old. Like many other families these days, they didn’t have a TV, just computing screens. On a visit to another family who happened to have a TV, his daughter gravitated to the large screen. She went up to the TV, hunted around below it, and the looked behing it. “Where’s the mouse?” she asked. There had to be a way to interact with it. Another acquaintance’s son had access to a computer starting at the age of two. Once, when she and her son were shopping in a grocery store, she paused to decipher the label on a product. “Just click on it,” her son suggested. Of course cereal boxes should be interactive! Another young friend worked at a theme park. Once, a little girl took her picture, and after she did she told the park worker, “But it’s not a real camera – it doesn’t have the picture on the back.” Another friend had a barely speaking toddler take over his iPad. She could paint and easily handle complicated tasks on apps almost before she could walk. One day her dad printed out a high-resolution image on photo paper and left it on the coffee table. He notices his toddler came up and tried to unpinch the photo to make it larger. She tried unpinching it a few times, without success, and looked at him, perplexed. “Daddy, broken.” Yes, if something is not interactive, it is broken.

 

– from “The Inevitable” by Kevin Kelly